Joy Gamboa is a Certified Public Accountant with over 15 years of diverse experience in the field of accounting. Throughout her career, she has primarily focused on supporting companies in the business process outsourcing (BPO) and shared services sectors. Joy has closely collaborated with stakeholders to drive continuous improvement projects, aiming to enhance operational efficiency. With extensive tenures at IBM, Henkel, and Accenture, she has gained invaluable insights and expertise from organizations known for their commitment to excellence. Her dedication to accuracy and compliance, coupled with a strategic mindset, consistently delivers results for clients and employers. Her goal is to leverage her expertise in process improvements to streamline processes and drive positive change within the organization.